Twiggli

We make family trees

FAQs

The best way to get an overview of how Twiggli works is to watch our video.



Or in brief:
  • Download a Gedcom from your genealogy app.
  • Upload the Gedcom to Twiggli.
  • Choose portraits, a tree design, and a background.
  • Upload your own photographs if you wish.
  • Edit the text you want to display.
  • Generate a pdf.
  • Print your beautiful family tree poster.
A completed printable family tree costs only £10 (UK pounds). A printable draft tree with a watermark is completely free! Both of these are delivered as an A1 sized pdf file. You can print your tree out at home with no additional costs - a full size tree will spread over 8 sheets of A4. Alternatively you can send your tree to a local or online printing company for professional printing. A typical printing company will probably charge from £10 per print, depending on the paper and finish required.
A GEDCOM is a special form of plain text file holding information about the individuals in your family tree. The name comes from the expression 'Genealogical Data Communication'. Different types of information, such as names, birth dates, places, and occupations, are identified by particular tags. Genealogical software either uses the standard set of tags, or a standard set extended with a few proprietary extensions (or extras). This means that for the most part you can import and export your data between different software packages and websites. The GEDCOM does not contain photos as it is a text file.
We are gradually adding a list of Twiggli Professional Genealogists to our website. All of our listed professionals have qualifications in genealogy and offer a special fixed frice Twiggli research package. You can also find a list of reputable genealogy associations and societies on the same page.
Sorry, we don't offer the option to create trees manually. It's something we may think about in the future if lots of people ask for it. In the meantime there are lots of websites and software options for building a family tree and creating a GEDCOM, and just about all of these allow you to export your data as a GEDCOM file whenever you want.
  1. Log in to your Ancestry account and go to the Trees tab.
  2. Select your tree.
  3. When you're in the tree, click the arrow beside the tree name and select Tree Settings.
  4. Scroll down the page until you can see the secion title 'Manage your tree'. Under this is a green button, 'Export tree'. Click this to generate a GEDCOM file.
  5. When the file is ready a new button, 'Download your GEDCOM file', will appear.
  6. Save this to your computer in the usual way.
  1. Open the database containing the information you want to export.
  2. Choose 'File, Export' from the main menu.
  3. In the GEDCOM Export dialog, choose 'Everyone'.
  4. Under the Data to export column untick everything.
  5. Under Privacy Options column untick everything.
  6. Under Privacy Options in the dropdowns select 'Full Name' and 'Full Date and Place'.
  7. Click OK to continue to the Save As dialog.
  8. In the Save As dialog, enter the filename you want to name the GEDCOM file.
  9. Choose the folder in which you want to save the file.
  10. Click OK to create the GEDCOM file.
To export a GEDCOM file in FTM, open a family file, go to the File menu, and select Copy/Export Family File. Under Save as Type, select GEDCOM, and choose the folder where you want to save the GEDCOM file. Note that you do not need to export only part of your FTM file as a GEDCOM file, or select which individuals you want to include.
Use File > Import/Export > Export > GEDCOM File, and include all Individual records by clicking Add All. If you prefer, you could click Select to bring up the Select Records dialogue and choose to export only yourself and your ancestors. Note that Media File Paths are not required so you can select Exclude to eliminate all the Media records and files.
Twiggli posters are designed to be A1 sized, making them ideal to display, and large enough to see the smaller elements. A1 size is 594 x 841 mm, or 23.4 x 33.1 inches. It is a very common ISO 216 international standard, so the vast majority of printers (including printers in the US) should have no trouble at all setting their software to print this size. The closest US standard size is D (559 × 864 mm) but the ratio is not quite the same, so don't ask your printer for size D! I've noticed that it is quite common for US printers to offer 24" x 36" prints. This is quite close to A1 size, just a little larger. You could either keep a white border around the edge, or trim the print to size. You can scale your PDF to print at any size you like, but obviously if you make it bigger, the resolution won't be as good, and if you make it smaller, it will be harder to read.
Your complete PDF file is likely to be between 60 and 65mb.
Twiggli is designed to display six generations, which will include 63 individuals. This is a good goal for the amateur genealogist. It will probably take you back to the early 1800s and perhaps a little earlier. We hope to release alternative trees in the future.
The colours of the batteries help you to see which ancestors you need to work on. You do not need to make all the batteries green in order to print your tree. When you first upload a GEDCOM all the batteries will be red. When you edit an ancestor, if you tick and saved some boxes the battery will turn orange. When you have ticked and saved all the boxes the battery will turn green. If you later upload an updated GEDCOM, Twiggli will identify any changes to your data and will automatically untick the relevant fields and turn the relevant batteries orange or red. Using the batteries is a really useful way to mark ancestors you want to research further before printing.
You can try using Twiggli without an account, but as soon as you want to print a watermarked or print ready tree you will need to register. We introduced this because some of our users were experiencing time-outs or their screens were freezing during tree live processing. We are now making some changes which allow processing to continue on our servers whether or not you have a stable network connection, but this means that you will need to register so we can email you when your tree is ready.
Yes, you can! Photographs can be uploaded, and automatically resized in Twiggli. You can also upload your own background photograph. The ideal dimensions for the background image is 2401 x 1701 pixels (landscape), and the maximum file size is 2mb.
The watermarked draft is a full sized version of your poster. The watermark completely covers your tree with a grey hessian textured layer and Twiggli is written across it in capital letters. You can use your watermarked pdf to try out a design, check details, or show to a client, before you buy a high quality version. You can print and share watermarked trees, but they won't look nearly as bright and beautiful as the print ready versions!
The print ready PDF is exactly what it says on the tin. It is a PDF file which is ready to print on your home printer, or to pass on to a commercial printing service. You'll notice that we have included a 3mm bleed area and crop marks to make it easier for printing companies to trim the poster correctly.
Sorry about that. Most freezing is due to a time-out or a network issue. Please could you go back to the dashboard and try again later? If it keeps happening, please contact us on support@twiggli.com so we can investigate the issue.
Sorry about that. We have tested Twiggli with lots of different GEDCOM uploads but you seem to have struck on a problem we din't anticipate. We'd love to take a look at your GEDCOM, find out why it isn't working, and fix it for you. Please contact us on support@twiggli.com so we can help further.
When you change details for your ancestors on Ancestry, if you immediately download a GEDCOM file you may find that Ancestry has delivered a cached version of your file, rather than a brand new one. The changes you made may mot have been included. To check, you can open your GEDCOM file in a text viewer (I use EditPlus), and do a text search to see whether you can find your new data. If it isn’t there, there’s a few options you could try: wait for a while, clear your cache, or go incognito, then try downloading your GEDCOM from Ancestry again . I hope one of these sneaky methods works for you!
Sorry about that. The most likely problem is that there was a network drop-out during tree processing, so Twiggli thought you'd gone away. If you're on a stable internet connection, please go back to the edit page and click the button again - hopefully it will work this time! We are in the process of introducing background processing on our servers to prevent this issue from occuring.
The gedcom is a text file, and there are no photos in it. You will need to upload your photos to Twiggli separately.